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Service area

Based in Northwest Florida. Built to serve businesses far beyond it.

For businesses deciding whether a local team can set up and support their POS.

Gulf Coast Merchant Services’ home territory stretches from Tallahassee across Northwest Florida and the Gulf Coast to west of Mobile, and north toward Atlanta. We also provide onsite installation nationwide when the project calls for it.

Entrance to the Cadenhead Legacy Center

Headquarters: Cadenhead Legacy Center, 5784 Chumuckla Hwy, Pace, FL 32571

Local installation and support throughout Northwest Florida, with onsite installation available nationwide depending on the project.

Where we work

From our Pace headquarters outward

Northwest Florida is the center of gravity. The farther out a project is, the more the plan depends on the platform and what the installation needs — and we tell you which before anything is scheduled.

  1. Core market

    Northwest Florida

    Our headquarters is in Pace, and Northwest Florida is where most of our installations, training visits and follow-up happen. It is the center of everything we do.

    • Pace
    • Pensacola
    • Milton
    • Gulf Breeze
    • Navarre
    • Crestview
    • Fort Walton Beach
    • Destin
    • Panama City
  2. Home region

    Tallahassee to west of Mobile, and north toward Atlanta

    Beyond Northwest Florida, our home territory runs east to Tallahassee, west across the Alabama Gulf Coast to just past Mobile, and north toward Atlanta. Businesses here get the same consultation-first process and local team.

    • Tallahassee
    • Mobile
    • Atlanta
  3. Regional

    The wider Gulf Coast and Southeast

    We regularly work with businesses in the surrounding states. Whether a project is handled onsite, remotely or both depends on the platform and what the installation needs.

  4. Nationwide

    Onsite installation, depending on the project

    Onsite installation is available nationwide when the project calls for it. Whether it applies depends on the project, the platform, the circumstances and what the installation requires — we confirm that with you before anything is scheduled.

The short answer

Last reviewed · How we check

Gulf Coast Merchant Services provides local installation and support throughout Northwest Florida from its headquarters in Pace. Its home region runs from Tallahassee to just west of Mobile and north toward Atlanta, the wider Gulf Coast and Southeast are regularly served, and onsite installation is available nationwide depending on the project.

Near or far

What stays the same, and what depends on the project

  • Consultation and demo, wherever you are

    Every demo starts with a consultation about your business. It can happen at our Pace office, at your business or by video call, so distance never stops the first conversation.

  • Installation that fits the project

    In Northwest Florida we install and support locally. Farther away, we work out with you whether onsite installation, remote setup or a mix suits your platform and timeline.

  • Support you can reach

    In-office support is Monday–Friday, 8:00 AM–5:00 PM Central. Technical support: available 24/7. We also explain the support path for the platform you choose, because it differs by platform.

Service area questions

Do you work with businesses outside Northwest Florida?

Yes. Northwest Florida is our core market, and our home region runs from Tallahassee to just west of Mobile and north toward Atlanta. We regularly serve the wider Gulf Coast and Southeast, and onsite installation is available nationwide depending on the project.

Will you install onsite at my location if I am far away?

It depends on the project. Onsite installation is available nationwide, but whether it applies to yours depends on the platform, the size of the installation and what it requires. We confirm the plan with you before anything is scheduled.

Can we do the consultation and demo remotely?

Yes. We start every demo with a consultation about how your business runs, and both can happen by video call. Then we demonstrate the software and hardware that best fit what you’re trying to accomplish.

What support hours apply?

In-office support is Monday–Friday, 8:00 AM–5:00 PM Central. Technical support: available 24/7. Who handles a given support question can differ by platform, and we explain that path before you choose.

Wherever you are, start with a conversation

Tell us how your business runs. We’ll recommend what fits and explain how installation and support would work for your location.